FAQs
When will my order be shipped?
Orders typically ship within 3-5 business days. Need it urgently? We now offer next day delivery!
What is the return policy?
Should you wish to return your order, we allow 14 days from the day that you receive your order to return this. Please contact our email: to arrange your return.
How will I know my goods have been dispatched?
As soon as we have dispatched your order, you will receive an email from us confirming the details of your purchase and the delivery method you have chosen. Your dispatch confirmation will also contain details of how to track the progress of your delivery. You can also login at any time to see the status of your order.
How can I track my order?
Tracking details of your order will be emailed to you with your dispatch confirmation. Alternatively, if you are a registered customer, these details can also be located within your order history, simply by logging into your account area and viewing your order history.
Do you deliver outside the UK?
We do deliver outside of the UK. If you select your products as normal and then in the shipping section of the checkout, please change the country to your preferred location.
Orders to Europe normally take 4-7 working days to arrive.
Orders outside of Europe normally take 5-10 working days to arrive.
If for any reason we haven't been able to answer your question then please send us an email:
Can I change my order?
If you would like to amend your order, email us at: within 30 minutes of placing the order. Please include your order number and the change(s) in which you would like to make.
Please note that we cannot guarantee amendments submitted after 30 minutes as your order may already be in production.